JR Pass
The most popular
Countrywide
JR Pass
Help
Services and products
Japan Rail Pass
Order a JR Pass
Read More
Help
Shipping
Private
Tour Guides
The most popular
Tokyo
Kyoto
Airport Guidance
Sightseeing Destinations and Guidance Services
Tokyo
Kyoto
Airport guidance
Nara
Hakone
Kamakura
Nikko
Hiroshima & Miyajima
Osaka
Himeji
Koya-san
Read More
Online Booking
Private Tour Guides
Meet Our Local Team
Help
Pocket Wi-Fi
The most popular
Pocket Wi-Fi
Help
Services and products
Pocket Wi-Fi
Rent a Pocket Wi-Fi
Help
All-inclusive
Travels
>
About
Keikaku
About Keikaku
Keikaku's Team
Help
Menu
Private Tour Guides Help
>
Help
More information on how to use the English-speaking bilingual guidance service:
Book a Guide
When can I book a tour guide?
Can I choose my guide or contact them before paying the reservation fee?
How will the guide contact me?
How will the guide design my private guided tour?
How to book a tour to a destination not displayed on Keikaku's website?
Can I join another group to visit the same places?
In Japan
How to meet the guide on the tour day?
What transportation methods will I use with the guide in Japan?
Do Keikaku Tour Guides have credentials?
Do you provide customer support by phone or concierge service in Japan?
Specific visits
Is it possible to meet Geisha with a guide?
Is it possible to attend a Sumo training with a guide?
Is it possible to visit Tsukiji Fish Market with a guide?
Is it possible to climb Mount Fuji with a guide?
Prices and payment
Why are your tour and support services prices displayed in Yens?
Why do I need to pay 25% of reservation fee / When and how to pay the remaining 75%?
Do the displayed amounts include the guide’s transportation fees, meals and activities?
What payments methods are accepted to pay the reservation fees?
Do you offer discounts for bulk buys / groups / for children?
Question on a validated reservation
How can I modify or update a validated tour reservation?
What about insurances for guided tours?
What happens if my flight is delayed or in case of force majeure?
How to write a review about a guided tour?
How can I cancel a tour guide reservation?